Send your request
Share product numbers or your idea, quantities, your logo and any deadline. We respond within two business days.
Review & approve
We confirm pricing and timing by email. Pay the agreed deposit, then review your embroidery sample before production.
Finish & deliver
We embroider your order and coordinate delivery or shipping. The remaining balance is due before your order leaves us.
Common questions
Is there a minimum order?
Our standard minimum is five items. You can mix items using the same logo, subject to any size or setup adjustments. Smaller orders may be considered individually, especially for returning customers.
Can you supply the garments?
Yes. Browse our supplier catalog or tell us what you need and we’ll help source suitable options. We confirm availability, sizes and colors before ordering.
Can I bring my own items?
We consider customer-supplied items after reviewing the material, construction and embroidery location. We decline irreplaceable pieces and items we cannot confidently embroider.
How much does embroidery cost?
Every order is quoted individually based on the garments, quantity, artwork and placements. Digitizing/setup is a separate charge included in your quote. Delivery or shipping is also quoted.
What artwork should I send?
Send the clearest version of your logo you have. PNG, JPG and PDF files are accepted through the form. If your artwork needs cleanup, we can help and confirm any additional cost before proceeding. A logo image must be digitized for embroidery.
Will I see a sample?
Before production, you approve the logo size, placement, thread colors and spelling by email. Photos of test stitching can support approval. A sample stitched on an actual garment costs extra and is quoted in advance.
How long will my order take?
We confirm turnaround with your quote based on garment availability, artwork approval and our production schedule. Include your desired date when you inquire. Rush requests are considered but are not guaranteed.
How do payments work?
Pay by ACH bank transfer or check through your invoice. A 50% deposit is due before ordering garments, with the balance due before delivery or shipping. Any different deposit requirement is explained in your quote. Card payments are not currently offered.
Do you offer delivery or shipping?
We serve San Diego, with local delivery considered within approximately 50 miles of Escondido and shipping available nationwide. Costs are included in your quote. Pickup is by individual arrangement; there is no walk-in storefront.
Can you embroider anything?
Send us your idea. We review the item, design and placement before accepting the job and may recommend changes or decline work that is unsuitable for our equipment.